While the salary increase remains one of the main reasons in seeking professional certification, candidates find themselves unsure about stepping on the road to get a certification, because career growth is not completely seen at first. When considering professional certification, Foresight is very important because it is recommended that professionals plan the desired results in a person’s career.
Widespread adoption & implications in the scope of work
ITIL® or information technology infrastructure library is a set of best practices that focus on alignment of IT services with business needs. It provides a practical framework for identifying, planning, and delivering IT services to support the core business function of an organization.
ITIL is a globally recognized framework that describes the procedures, tasks, and checklists that are not specific to each organization. The main use is to show compliance and measure increases in providing IT-related services.
Thus, while ITIL is mainly associated with the information technology sector, it also includes the concept of service management and is therefore being carried out in various industries such as health care and higher education.
Pro-tip: Some universities that have adopted ITIL in their functions are: Ohio State University, University of Wisconsin – Madison, University of Wisconsin – Milwaukee, and Yale University.
Pro-tip: Some US-based companies that have adopted ITIL in their IT service management system include: Caterpillar, Disney, Honda, Microsoft, Procter & Gamble, Sony, and Visa.
Not only has a larger organization and industry players adopt ITIL, but because of the great benefits they offer, even startups began to combine them into their desks, because it gave a holistic approach to running their business.
Organizational benefits to adopt ITIL
There are many reasons why more and more organizations adopt the ITIL framework. How exactly organizations benefit from adopting a globally recognized framework and easily implemented? Through ITIL, organizations can approach services more professionally and therefore can ensure customer satisfaction. This results in an increase in ROI from it. In addition, by implementing ITIL, the IT department in an organization has greater visibility than IT costs and further assets help in utilizing better assets and reducing hidden costs that produce a large increase in total cost of ownership (TCO).
Apart from this very direct benefit, ITIL also helps in the increase in sending third-party services through its specifications. This reduces training costs because more professionals are certified ITIL. ITIL implementation also results in an increase in moral service and recipient staff. This indirectly translates itself to increase staff retention and increase the competence and productivity of IT staff.
Who is most useful from ITIL certification?
ITIL’s framework offers a business view of the IT department IT function and helps understand a greater picture of organizational function. Most IT personnel will benefit from obtaining certification ITIL. Highly recommended for professionals at the middle management level to senior management levels.
We have emphasized that certification is more suitable for professionals at the middle and senior level, because the professional perception of junior is that they tend to spend most of the time they get a better understanding of the technology used rather than the understanding of the entire business involved in it, even though they can clearly benefit from certification too.
Some roles and professional positions that can benefit from this certification include:
Those who have been involved in the business sector and move to companies that deal with IT technology and services;
Those involved in IT service management;
Medium and senior level professionals in the IT sector.
Professionals with ITIL certification have produced relatively more than certified professionals in other categories.
Why do you have to consider certification ITIL – the benefits:
Prepare you to improve IT service management (ISM).
Prepare you to work under the ITIL framework.
Prepare you to contribute to the upgrade of ongoing services.
Helps you convert innovative concepts into enhanced services for clients.
Helps you solve complex problems with eternal solutions.
Helps you control project costs and risks.
Helps you manage new challenges by learning from success and failure.
Job opportunities for ITIL practitioners:
A salary increase or career increase after securing a globally accepted certification is worth the added concern of most IT professionals; And, it’s a must. Professionals must choose certification paths in career planning lines. If you want to ride a victory horse on a career growth path that is not limited in the IT industry, ITIL certification is the best choice.
Besides being associated mainly with the IT sector, ITIL certification is related to service management as well; Therefore, he enlightened the prospect of work in addition to the IT industry such as health care, higher education etc. Leading brands such as Caterpillar, Disney, Procter & Gamble, Honda, Microsoft, Sony, VISA etc. have embraced ITIL Foundation Certification. And, more brands follow global trends. It opens the door to improve your career in business like IBM, Amazon, HP, Mphasis etc. Provide infrastructure services. If you have worked in the IT industry, you can develop your career by targeting work such as technical support, IT service delivery analyst, help desk engineer or support engineer etc. After reaching the middle level in the IT industry with IT experience with an IT experience with 5-7 years , with a 5-7 year experience, with an experience of 5-7 years, you are often asked to accept a more responsible role such as IT service shipping managers, service desk managers, incidents / problem managers, release managers etc; Of course with a decent salary encouragement.