How to Choose a Moving Company: Steps to Follow While Choosing a Moving Company

How to Choose a Moving Company: Steps to Follow While Choosing a Moving Company

Moving day is stressful enough without scrambling to find a moving company at the eleventh hour. It’s a bit difficult task, and part of that process involves figuring out the best moving company for you. It can be overwhelming with the amount of options you have, and research might become difficult due to the wide variety of factors to consider.

In 2012, the Better Business Bureau received over 7,700 complaints about movers in the United States. According to the BBB, most complaints stemmed from alleged lost or damaged property, but charging for un-worked hours, arriving late and not honouring estimates also made the list.

Steps To follow While Selecting a Moving Company:

READ REVIEWS — Research Their Reputation

Online reviews and word-of-mouth are the best place to start when choosing a moving company. If you can ask a friend, family member, or colleague about a moving company recommendation, that is a great way to get an honest opinion on the company.
There are also tons of online reviews available on websites like Yelp, Google Reviews, Angie’s List,, and the Better Business Bureau.


Once you’ve compiled your shortlist of moving companies, it’s time to get estimates. As a golden rule, if a moving company doesn’t give you an on-site estimate, you shouldn’t hire them! If possible, get at least three in-person estimates before committing. This way, you’ll have sufficient options to consider when making your final choice.

Make Sure Company Is Licensed

If you’re moving out of state, verify the moving company’s license through the FMCSA’s site and request the company’s U.S. DOT number; you’ll need it if you have to file a claim against the company later. If you’re staying in state, check with your local consumer affairs agency.

Follow the Rule of Threes

Don’t settle for the first estimate you receive. Instead, ask at least three different companies to give you an in-person estimate, since no company can really give you a thorough estimate without seeing your stuff.

Verify the Address

Ask for a business card or pull up the mover’s website and then look up the listed address online or through the phonebook. Make sure the moving company’s address is listed and registered under the company names. Be wary of any address listed under a residential name. You can click on the link to Verify Address: Calgary Downtown moving companies.


Do you have to pack everything up yourself or will your movers take care of it for you? Will they provide boxes, blankets, and other moving supplies? Is fuel included in the price or will it be an extra charge smacked on at the end? Ask the right questions to avoid unexpected costs on moving day.

Ask About Professional Accreditation

Trade associations vet companies before giving them a membership or approved seal. Look for a moving company carrying the American Moving and Storage Association’s Pro-Mover logo. You can also search for approved companies directly from the American Moving and Storage Association’s.


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