In-House vs. Managed IT Services: Which Is Better for You?

Last Updated on March 20, 2022 by

Are you a small business that’s in desperate need of IT assistance? Are you looking for an affordable way to get the experience in IT that your brand requires? If so, then you need to learn all that you can about hiring managed IT services.

Doing so can help you save money while also getting someone to maintain, repair, and troubleshoot any information technology issues with your business. But should you go the managed IT route or the in-house IT route?

See below for an in-depth guide comparing in-house vs. managed IT services and which one is better for your growing business model.

In-House Vs. Managed IT Services

Let’s dive right into it! Before we start comparing the two IT solutions, let’s take the time to define these two options.

As the name would imply, in-house IT refers to when a company elects to hire full-time IT professionals for their staff. 

Meanwhile, with managed IT services, you would be outsourcing your IT needs to a trusted and experienced company. Similar to how companies outsource their branding needs to a marketing agency.

But are managed IT services the better option for your growing business?

First, let’s start with monetary reasons. Did you know that the average in-house employee costs up to 1.4-times their annual salary when it’s all said and done?

That means that for one in-house IT employee with a base of $50,000, you’d be paying around $70,000. 

Meanwhile, managed IT services can give you access to an entire team of experienced professionals for a lot less.

Next, a managed IT service can help troubleshoot your issues from wherever they are. Most IT problems can be solved remotely, negating the need for them to step foot in your office. This means a quicker turnaround!

It’s the perfect solution for small businesses. Don’t let your company’s infancy sabotage your need for IT help; in this digital world, it’s more important than ever!

How to Find the Right Managed IT Service?

Now you’ve seen how a managed IT service tends to make more sense than in-house IT. But how can you ensure you’re hiring the right managed IT company?

First, you want to take a look at that company’s prior reputation. Use online reviews and ask the company for a few client references that you can reach out to.

By asking a few questions as you read/listen to their customers’ feedback, you’ll be able to trust them. Here are a few questions to ask:

• Are the clients satisfied with the level of service that they’ve received?
• What issues/setbacks have the managed IT service helped them solve? How quickly was the problem resolved?
• Do they feel that the service justifies the price?
• Does the IT company communicate with the client in terms they can understand?
• How long have they worked with this information technology service?
• Would they recommend that managed IT company to others?

If you’re looking for managed IT support, then look no further. Go here to learn all about how Skyward Technical Solutions can help your growing brand thrive.

What Are the Benefits of Managed IT Services?

We touched on a few of these benefits earlier, but they bear worth repeating! See below for some of the biggest benefits of hiring a managed IT company.

1. Cost-Efficient for Growing Brands

To add Information Technology expertise to your business model, you have to make sure that it fits comfortably into your budget.

Managed IT services grant you the highest return on your investment by giving you access to an entire team of dedicated professionals.

Not only that, but they also have access to the best equipment and software money can buy. If you hire in-house employees, you’d be paying for that equipment yourself.

Managed IT services understand the growing pains that small businesses have. They will do everything in their power to help you avoid monumental setbacks such as cyberattacks, lost data, outdated equipment, and more.

2. Streamlined Communication

There aren’t many business owners out there that consider themselves to be experts in information technology. 

That’s okay! Like Reba McEntire once said, “It’s very important to surround yourself with people you can learn from.” 

That certainly rings true for IT. Managed IT companies can give your company access to those that live, breathe, and sleep information technology.

They will help put things in a context you can understand. Rather than filling your head with industry jargon, they’ll describe what the problem is and how they play to resolve it. That way, you have more peace of mind.

Read also: The Brief Guide That Makes Choosing the Best Managed IT Company Simple

3. Quicker Turnaround

Companies rely on technology more and more every day. If a piece of equipment goes down, it can throw off your entire business operations. Needless to say, it needs to be fixed quickly.

If you have an in-house team, then the solution can only be fixed as quickly as your minimal headcount will allow. A smaller IT team will limit their capabilities.

But with a managed IT service, most problems can be assessed and solved by an entire team from a remote location. No matter where they are, they can fix the issue quickly and get you back up and running.

Invest in Managed IT Services for Your Brand Today

Now that you have seen an in-depth guide on why managed IT services are the best solution for your business, be sure to use this information wisely.

Take the time to browse our website for more information on the best IT services, as well as many other topics that you will find helpful.P