What’s the most popular place to visit in the world?
South Island in New Zealand ranks #1 for a lot of vacationers. The location is full of enchanting landscapes, hiking trails, and delicious eateries. The second most desirable travel location is Paris, with Bora Bora coming in as 3rd.
Your Airbnb might not be set in a tourist hotspot. But if you know the proper steps for increasing efficiency, you can create loyal guests who are eager to return. Are you ready to start getting five-star reviews while also making more money?
Read on to learn how to be the type of Airbnb host guests rave about.
Using Mattress Cover Encasement
Our first tip for making your Airbnb better is to use a mattress with a mattress cover or encasement. This might seem like a simple tip, but a lot of people miss out on the opportunity. Your guess may feel grossed out if they’re expected to sleep on a mattress that doesn’t have some type of encasement.
Your clients might not be asking if your beds are covered, but it is something they’re wondering about. A mattress cover isn’t enough, though; you’ll also need to invest in quality airbnb cleaning services. Trust us; guests will notice the difference between an amateur cleaning job and a professional one.
Always Be Honest
Our next Airbnb hosting tip is to practice complete honesty with your guests at all times. As tempting as it might be, don’t exaggerate any of the features your property provides.
You don’t want to get your guests excited, only to disappoint them when they walk through the door. Instead, be upfront about everything the property has and doesn’t have. If there’s a small issue with one of the appliances in the house, don’t wait for guests to ask about it.
Instead, be proactive about letting guests know about any potential hiccups in their stay. You’d be surprised how far honesty will be able to take your Airbnb business. You’ll be able to get more referrals and exceed customer expectations time, and time again.
Provide Clear Rules
Remember when you were a kid, and you’d go to a friend’s house. You felt better when you knew what the rules were.
Think of your Airbnb guests, like kids. They will feel better knowing what the boundaries are, rather than having to guess.
It might seem like you’re being too strict by laying out clear rules, but what you’re really doing is setting up a system of accountability. Let your guests know exactly what they can and can’t do on the property, and be ready to answer any follow-up questions.
Next, make sure you don’t just have rules for the sake of having rules. There should be reasons behind your rules, and you should fully understand what they are.
Get a Co-host
Are you managing more than one Airbnb location? Or is your one location getting a lot of action? Then you should consider using a co-host to help delegate your responsibilities.
Don’t worry; you don’t have to rope one of your friends or family members into helping you out. Instead, you can hire a third-party host management service.
What type of responsibilities will your co-host help out with? They’ll be able to help lighten your load with cleanings, listing management, exchanges, and more.
Feel free to call around and interview a few different post-management companies. Find out how flexible they are and what they’re willing to do to help out. In a lot of cases, you’ll be able to customize your arrangement.
For instance, you and the management team can divide up the responsibilities in a way that works best for you. However, don’t just take their word for it. You should be signing a legal contract before handing over co-host responsibilities.
The contract will state exactly what the third-party host management service will provide. The contract needs to also state what type of compensation you’re going to provide for their services. This way, everyone is on the same page, and there are no surprises down the road.
What Not To Do as a Host
So far, we’ve been talking about things you can do to improve the Airbnb hosting experience. But what about the things you should avoid? A lot of individuals who are new to hosting fail to communicate clearly with guests.
Either the responses they give her are vague, or they take too long to respond to inquiries. Providing clear communication is essential to establishing trust and building interest in your property.
Next, avoid using bad pictures. It might be tempting to post the first photo you can get up about your property. However, a photo that doesn’t showcase the wonderful features of your property, will do more harm than good. If the lighting, angle, or sharpness of the photo are off, you’ll lose potential guests.
Go Above and Beyond With Concierge Services
Finally, think of yourself as more than an Airbnb host. You’re also a tour guide and an expert in your area. Guests will want to know the fun things they can do around your property.
Is there a state park close by? What about a mall? To be a true super host, let people know about the amenities that can help them make the most of their time.
Lastly, another way to be a good concierge is by thinking about all of the little things. Make your space a place that everyone wants to spend time in. Use color schemes and hang inspirational plaques. Then provide nice drinking glasses, and quality knives in the kitchen drawer.
Increasing Efficiency for a Better Airbnb
Now you know all about increasing efficiency to create a better Airbnb experience. It’s up to you to make your space appealing from start to finish. That means posting engaging photos, quickly responding to inquiries, and setting the right expectations.
Go ahead and pick one of the practical tips from this article and put it to use today. You’ll be surprised at how quickly you’re able to boost your return on investment. If you like this blog, you’ll want to stick around to see the other articles we have in store.