It’s important to remember that any sales team you build should be focused on closing business deals. They are there to sell products and services, not to make friends. When you’re first starting, it can be tempting to choose people you know and trust to fill your sales team, but this may not be the best course of action for long-term success. Instead, reach out to strangers and try to convince them that they need your product or service right now!
Define Your Role
The first step in building a business-to-business sales team is determining exactly what your role is. It may seem obvious, but many business owners don’t consider things like what do I want from my sales team? and what should my company look like in 5 years? What you decide here will inform what kind of sales manager you need, who you hire, and how you train your existing staff. Start by defining your role and writing it down (in detail). It will help everyone involved be on the same page throughout your entire hiring process. Be sure to include responsibilities such as: setting budgets, managing vendor relationships, establishing new accounts, tracking progress, and more.
The most important aspect of effective sales transformation is recognizing that you are only in control of a portion of your success. To be successful, sales leaders must motivate both top-of-the-funnel leads and bottom-of-the-funnel customers to interact with their company differently than they have before. And just as no one person or group can change a culture, it’s also impossible for one person or group to change behaviour across multiple channels simultaneously. The first step in changing behaviour is understanding how people change at each stage of a sales cycle — from marketing and product development through post-sale customer service.
Get Them On Board with Training
Any good sales manager knows that a big part of building a successful B2B sales team is getting your employees on board with training. A lot of companies take a kitchen sink approach, providing employees with every available training resource at once. While there are certainly benefits to having every option at your disposal, it’s not necessarily how you’re going to get your salespeople on board with training. Providing a variety of options ensures that everyone has something they like and that their specific needs are met. So make sure you cover all learning styles, skill levels, and teaching methods; video tutorials may be most effective for one employee while another may prefer written content. And don’t forget customer service training!
Motivate Them through the Sales Process
Even if you manage to get new salespeople up and running quickly, there’s a chance that motivation could dwindle as their excitement wears off. To keep everyone on track, it’s important to find ways to maintain momentum throughout your team’s journey through your sales funnel. One way of doing so is by providing constant feedback. The more frequently new employees are praised or challenged as they progress toward their goals, the more they’ll be convinced of a need for change. After all, people are more motivated when they feel like they’re improving and being rewarded for it!
Offer Support Where Needed
Your team should focus on its strengths. If your company offers a product, then it should focus on selling that product. If you work in sales, you need to be sure that your customers are getting what they paid for and are happy with their experience. When working in business-to-business sales, always offer support where needed and solve any problems that come up for your customers. This will create loyalty among your clients and help ensure future sales from them. The more professional and trustworthy you seem, the more likely it is that people will want to continue doing business with you in the future.