According to statistics from the U.S. Chamber of Commerce, around 84% of businesses rely on technology in their daily operations. This has become even more critical in today’s times of remote working and increasing e-commerce.
Not every business can afford a fully-fledged IT department to keep their tech up and running. Dealing with it all yourself is risky at best.
Fortunately, a managed IT company can help you save costs and get the expert guidance you need. Find out more here.
What Is a Managed IT Service?
Managed IT services employ a host of IT professionals and share their skills among their clients. That means you’ve got all the help you need on tap, without having to hire a full team of tech professionals.
Does this sound like a win-win situation to you? There are a few things to consider when you’re looking for a managed IT company to help you run your business better.
Managed IT Company Services
Step one is considering what you require from a managed IT service. Some aspects, like 24/7 service and stringent cybersecurity are not negotiable.
However, you might not need all the bells and whistles when it comes to in-house support and complex server management services.
Look for a company that’s interested in providing for your needs rather than making a fast buck selling you every extra service under the sun.
Potential to Scale
Remember, your business is growing, and smart management means thinking ahead. You may have limited needs now, but that doesn’t mean you won’t need more advanced assistance soon.
Can the IT company you’re considering keep up with your future requirements? Find out if they can formulate a plan for scaling their services in line with your business’s growth.
A Backup Plan
When it comes to IT, you sometimes need to focus on the past, too. For instance, if your business suffered a major disaster, like a fire, how would you recover your data?
Always choose an IT service provider who has a backup plan for these instances. They should back up your data daily and store copies off-site, so you can get back up and running in a flash when disaster strikes.
Qualifications and Experience
When you hire people for an in-house IT department, you need qualified people who can manage a diverse range of tech-related aspects. These include web development, security, networking, assisting employees with daily It issues, and more.
A managed IT company should already have all these skilled professionals on their payroll. Tech develops so swiftly nowadays that newcomers to the IT industry often know as much as old campaigners.
However, experienced personnel can anticipate problems before they become major issues, solve complex matters quickly, and manage retro software more efficiently.
You need to look further than the personnel when making your decision, though. How much experience does the business owner have in running the business and managing personnel?
Embrace the Future With Technology
Stick to the checklist above, and you’ll soon be enjoying all the benefits of an excellent managed IT company to add convenience to every workday.
A managed IT service helps increase productivity, enhance employee job satisfaction, and ensure optimum security. It’s the ultimate cost-effective service for every small business owner.
If you’d like some more of the best advice for growing your business with tech, browse some more of our articles.