How to Select the Best Permanent Staffing Agency for One’s Business

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How to Select the Best Permanent Staffing Agency for One's Business

Last Updated on March 7, 2023 by

Owners of successful businesses understand that their most significant assets are their products/services and staff. So, it’s critical to recruit, mentor, and retain highly competent, productive, and trustworthy employees.


Of course, saying it aloud is a lot easier than really doing it. Owners of enterprises have a lot on their plates. As a result, it is possible to put the recruiting process on the “back burner,” which is time-consuming and not necessarily beneficial.

Working with permanent staffing services may be the best option at times like these.

To help them choose a good staffing firm, here are some things to keep in mind!

Decide on the number of people one needs to hire.

Contract, part-time, or full-time personnel are all viable options for their company. However, a more experienced professional or a recent grad is what they’re after. Compare the many kinds of staffing companies on the market by asking themselves these questions.

Temporary employment agencies, for example, assist firms in finding seasonal and short-term employees. In addition, it’s possible to hire a temporary substitute if their assistant is on maternity leave.

Executive search organizations can help companies find new CEOs, CFOs, and top executives. However, with their high salaries and fierce competition, senior-level positions are specialty specialist recruiters.

A contingency agency may also be hired. A commission is paid to these recruiters if their referred prospects get a job.

Read more: For more Virtual Staffing Agency needs, be sure to contact Staffaro.

Staffing Companies: General or Niche?

Healthcare and IT are two examples of areas where expertise is required. To evaluate job applicants, a general staffing business may lack technical expertise.

Many niche recruiting companies have extensive industry expertise. For example, a UX designer or software engineer specializing in IT would thoroughly understand the job duties and responsibilities involved.

Reach out to a specialty agency if they’re seeking new employees with a particular skill set. Be careful not to deal with too many service providers. A regular staffing service may be the best option for firms looking to fill many positions.

Look at Their Costs:

Several elements influence the costs that staffing companies charge, including their sector and experience. Additionally, the number of employees they want to recruit is essential.

Contingency agencies, for example, charge between 15% and 25% of a candidate’s first year’s wages. This percentage may rise to as high as 50% for hard-to-fill professions and executive responsibilities.

Rates are not the same from agency to agency. Ask for many estimates from various providers to make an educated selection.

Ask About Their Onboarding and Hiring Procedures:

Another thing to keep in mind is the company’s applicant sourcing process. Once they’ve compiled a list of potential staffing firms, get in touch with them and find out how they find candidates and how they go about vetting them.

Look for a staffing service that treats everyone, including job applicants, as if they were their customers. Candidates are thoroughly vetted by the finest companies, who assist them in the onboarding process and decide whether or not they would be a good match for their company.

Search for a business partner, not just a staffing agency:

A competent staffing agency may be invaluable as an extension of its human resources department. One’s demands will become more apparent as one works together more often.

Which of the following questions should be asked before using a staffing agency?

How strong or large is their candidate’s talent pool?

It’s natural to believe that all agencies have access to the same pool of individuals, but this is not the case. The scale of the agency, its ability to handle a high volume of applicants, it’s marketing, its reputation in the community, how they treat its staff, and how they actively find individuals all have a role in the size of their talent pool and the kind of candidates they attract. All roles will attract high-end applicants from high-end agencies.

What is considered adequate longevity by the staffing agency?

Not all agencies see longevity the same way, and understanding their objective is crucial to finding the correct fit. The agency they choose should be extremely clear about their expectations, and their purpose should be to find them the best applicant the first time around with the least amount of turnover possible in the job.

What is their rate of temporary hire?

If their objective is to recruit a long-term employee who will remain and develop with their firm, their agency should have the same goal. While it is difficult to measure, agencies should know the frequency with which they successfully place these long-term employees for their customers. This demonstrates their capacity to screen, mentor, and educate applicants about the role.

How do the staffing agency conduct screenings and background checks?

Pre-employment screening services include background checks, drug screening, evaluation of abilities, and behavioral assessment techniques. A comprehensive background check validates critical facts about a potential employee (i.e., identity, employment history, and education credentials). Additionally, it assists in eliciting vital information about an applicant’s character and prior background that may not be visible during an interview or application. The correct agency will be able to undertake pre-employment screening in addition to conducting a background check and drug test after an offer of employment.

How does the staffing agency deal with unsuccessful placements?

Each agency’s assignments will see some churn. Determine how this is handled when it occurs. Would the agency terminate the job for them, or will they be required to do so? Is someone always ready to assist them if they need to complete an assignment immediately? It is critical that they can contact someone from the agency at all times, depending on the nature of their employment.

How simple is it to contact staffing agency experts?

Selecting a hiring agency is not straightforward – and much is contingent on one’s expectations and their ability to satisfy them. While this is a business connection, do not forget the ‘personal’ dimension. They’ll need to trust and depend on the staffing agency to deliver the resources necessary for continued success for them and their organization.

Is the staffing agency transparent?

Honesty and openness are critical components of every business partnership. One’s staffing firm should never misrepresent charges, be evasive in response to inquiries, or attempt to pressure them into hiring choices.

More Tips: Overview

When it comes to hiring permanent employees, it can be overwhelming for businesses to handle the recruitment process alone. A permanent staffing agency can be a great solution to this problem, as they specialize in finding top talent and streamlining the hiring process. However, choosing the best agency for your business can be difficult. Here are some factors to consider when selecting the best permanent staffing agency for your business:

  • Determine Your Hiring Needs: Before selecting a staffing agency, it is essential to assess your hiring needs. Identify the positions you need to fill, the skills required, and the type of candidates you’re looking for.
  • Look for Experience: The experience of a staffing agency is a crucial factor to consider. Choose an agency with a proven track record of successful placements in your industry.
  • Evaluate Recruitment Process: Evaluate the recruitment process of a staffing agency. How do they screen and interview candidates? Do they conduct background checks and drug tests? The recruitment process should be comprehensive and thorough.
  • Check Reputation: Research the reputation of the staffing agency. Look for online reviews and testimonials from their past clients. A reputable agency will have positive feedback from satisfied clients.
  • Cost: Cost is a significant factor in choosing a staffing agency. Compare the pricing structures of different agencies to determine the most cost-effective option.
  • Communication: Communication is key when working with a staffing agency. Choose an agency that keeps you updated throughout the recruitment and responds promptly to your inquiries.
  • Flexibility: Look for an agency that can adapt to your changing hiring needs. A flexible agency can adjust its approach to meet your specific requirements.
  • Support: Select an agency that provides ongoing support to its clients, even after the placement process is complete.

With these tips and questions, finding the right permanent recruitment services will become simpler than ever thought. So, get it started right now!