If you run a car body shop, you must have noticed that even your best technicians and advisors find it challenging to stay productive for a long time. Your auto shop may be losing money down the line if productivity drops.
If you want to make the most of your specialist team’s workday without paying for overtime, here are 8 tips that will help boost your auto repair shop’s productivity in no time.
1. Car Body Shop Comfort
Your auto shop should be ready to handle any season. As an employer, you are responsible for providing a safe and comfortable space for your staff throughout the day.
Whether you are in the middle of winter or are wishing the sun away in summer, you should create the most ambient temperature to keep your car body repair shop workers productive. If it is too hot outside, it may be even hotter in your auto body shop.
Then you may need to bring in some extra fans to help circulate the air and save your workers from overheating during a tough and long day. The same needs to be done during winter. If it is snowing outside, you are better off installing extra heaters to keep your team members safe and comfortable.
This is necessary because if someone is uncomfortable with the workplace temperature, they will not feel motivated. Their mind will always be on the clock as they wait for the end of their shift.
By providing a soothing atmosphere that keeps everyone warm or cool according to the seasons, you can bring out the best in others.
2. Practice Hydration
Working in a car body shop is no walk in the park. People are always around heavy machinery, heat, and several moving parts. This can be dangerous during summer when most people forget to take breaks to drink water.
If you notice your team members sweating a lot and looking exhausted, it would be a nice gesture to offer cold bottles of water. You can show extra appreciation by throwing in some cold energy and soft drinks as well. During winter, you should still provide lots of water with tea or coffee.
This way, you can remind everyone to hydrate and cool themselves to protect their health. The kind gesture will also boost employee morale. Employees will be thankful that you think about their needs, and they will be more dedicated to pleasing your clients.
3. Organize Breaks
Your auto body shop technicians need to take breaks. This is not counter-productive because employees are more effective and focused on their jobs when they get a chance to breathe. While scheduling breaks, ensure that your workforce gets time to spend with each other.
Let them banter and enjoy some time off together to enhance relationships. When your employees get the opportunity to know each other and build trust, this will reflect on their work performance by making them more productive.
Team members who have a lot of trust and respect for each other are less likely to make mistakes because they will work cohesively and support one another.
4. Show Gratitude
Even if you are the final boss of the car body repair shop, you should still express your gratitude to every worker. Tell them how grateful you are for all the hard work they put in each day. Make your staff feel like you appreciate them and notice their dedication to the auto body shop.
This way, your employees will always feel more productive because they are motivated and inspired by your leadership. The next time you see someone doing well, compliment them to brighten their day.
5. Open Communications
Management and employees should practice open and honest communications consistently. This helps eliminate miscommunications and any misunderstandings that could lead to a hostile workplace and a drop in productivity.
It is always best to have a positive relationship with every employee. Ensure that you ask people for feedback and suggestions about ways to improve the workplace.
This will show that you care about each person and that their opinion matters. Then they will be more dedicated to helping your business be more efficient.
6. Adopt Technology
Gone are the days when an auto repair shop would be someone’s greasy garage. An auto shop has modernized with the latest technology. By implementing cutting-edge processes and systems, you can improve customer service, accountability, reporting, scheduling, and so much more.
The only thing is that your employees may be intimidated if you introduce new software into their lives. However, after the adjustment period, your workforce will be grateful knowing that you are a true industry leader and always thinking about the company’s future.
They will also be thrilled that you decided to include and train them to gain new skills. If you want to see the latest auto repair shop management software that can handle digital vehicle inspections, estimates, inventory, invoices, customer service, and so much more, check out Tekmetric.com.
7. Improve Customer Options
If you provide your customers with more options to customize services while educating them why they should choose the extras, they will spend more money. You can upsell to customers by bringing in self-serving kiosks and websites providing step-by-step guides.
This will allow people to see which services they want and pick others that they may also need. This way, you can combine services and create packages that speed up the overall job instead of separating different tasks or scheduling them across different days.
8. Remove Bottlenecks
If you go over all the processes in your car body shop, you will find various bottlenecks that may be slowing things down. For instance, many websites now have a “click to order” instead of an “add to cart” option.
This is because a single click saves more time and increases efficiency. Make a list of all the things that can be improved and done faster and let your team in on it to gain their support.
Increase Productivity Today
By improving your customer’s user experience, you can achieve more productivity. This will also motivate your car body shop team members because they will admire your high customer service and efficiency standards.
With these tips, you can expect a healthier and happier workforce that performs more efficiently to help you save time and money. If you enjoyed reading this auto guide, check out some of our other posts for more information.